Uriko Therapy

Privacy Policy

Effective Date: 3/4/26

Last Updated: 3/4/26

Who we are

Uriko Therapy Services (“we”, “us”, “our”) provides counselling and play therapy services. We are the data controller responsible for your personal data.

Contact details:
Alys Hernandez (trading as Uriko Therapy Serivces)
urikolove.therapy@gmail.com
07816279686

What information do we collect

We may collect and process the following date:

a. Personal Information

  • Name, address, email, phone number
  • Date of birth
  • Emergency contact details

b. Special Category Data
As part of counselling services, we may collect sensitive information including:

  • Mental and physical health information
  • Personal history

c. Website Data

  • IP Address
  • Browser type and device
  • Cookies and usage data

How we use your information

We use your data to:

  • Provide counselling services
  • Communicate with (appointments, enquiries)
  • Maintain client records
  • Meet legal and professional obligations

Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to provide counselling services
  • Legitimate interests – for administration and service improvement
  • Legal obligation – for record keeping and safeguarding
  • Explicit consent – for processing special category (health) data

How we store your Data

Your data is stored securely:

  • Electronic records are password-protected
  • We retain client records for 6 years in line with professional guidelines.

Sharing your Data

We do not share your data with third parties except:

  • When required by law
  • With your consent
  • For professional supervision (anonymised)

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Data portability
  • You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies

Our website may use cookies to improve user experience.

You can control cookies through your browser settings. Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Third-Party Services

Our website may use third-party services (e.g. email providers, booking systems). These providers are required to keep your data secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss or misuse

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Alys Hernandez trading as Uriko Therapy Services
urikolove.therapy@gmail.com
07816279686